Customer First

Vehicles under 100,000 miles: Exclusionary
Vehicles 100,001 miles and over: Enhanced Powertrain

Exclusionary Coverage

This comprehensive Exclusionary coverage covers all of the necessary repairs to ALL of the mechanical and electrical parts of your vehicle except those listed in the service contract under “What Is Not Covered”. This is the best coverage available !

Provides exclusionary coverage on the vehicle covering nearly every part on the vehicle with the exception of excluded items and normal wear and tear.

Covers vehicle for an additional 100,000 miles and additional 4 or 5 years.

Once the vehicle reaches 100,000 on the odometer, the Customer First plan becomes Enhanced Powertrain coverage.

By giving the customer continuous coverage beyond 100,000 miles on the odometer, it eliminates the need for the customer to purchase additional coverage.

Provides a complete solution for the customer who demands the best coverage for their vehicle at the most competitive price.

Eligible for 1 year of maintenance included for a $50 surcharge.

Includes Rental Car Reimbursement, Trip Interruption, Towing/Roadside Service, and Tire Road Hazzard coverage.

Optional coverages: Luxury Electronics and Emissions package


ENGINE  COMPONENTS: Cylinder Block and Cylinder Heads; all internal Lubricated  Parts  of the Engine; Turbocharger; Supercharger; Harmonic Balancer; Timing Gear; Timing Chain; Timing Belt and Water Pump.

TRANSMISSION COMPONENTS: Transmission Case and all internal Lubricated Parts of the Transmission; Torque Converter; Flywheel/Flex Plate and Vacuum Modulator.

TRANSFER CASE COMPONENTS: Transfer Case and all internal Lubricated Parts of the Transfer Case.

DRIVE AXLE COMPONENTS: Drive Axle Housing and all internal Lubricated Parts of the Drive Axle; Drive Shafts; Universal Joints; Constant Velocity Joints; Locking Hubs.

AC/HEATING COMPONENTS (OEM or DEALER INSTALLED ONLY): Condenser; Compressor; Compressor Clutch; Evaporator; Accumulator Dryer; Expansion Valve; Condenser Fan; and Condenser Fan Motor.

COOLING COMPONENTS: Water Pump; Radiator; Cooling Fan; Cooling Fan Motor; Fan Clutch; and Coolant Recovery Tank.

FUEL SYSTEM COMPONENTS: Fuel Delivery Pump; Fuel Injection Pump; Fuel Injectors; Fuel Tank, Metal Fuel Lines; Fuel Pressure Regulator; Fuel Sending Unit; Fuel Gauge; Air Control Valve; Electronic Fuel Injection Computer/Module and Sensors.

ELECTRICAL COMPONENTS: Alternator/Generator, A/C lower Motor, Starter Motor; tarter Solenoid; Starter Drive; Horns; Windshield Wiper Motor; Windshield Washer Pump; Power Antenna Motor; Power Window Motors; Window Regulators;  ower Door Lock Actuators; Power Trunk Release; and all Manually Operated Switches.

SEALS  AND  GASKETS: Leaking seals and gaskets on any Covered  Components  listed in this section will be covered. Minor loss of fluid or seepage is considered normal and is not considered a Mechanical Breakdown.

HYBRID COMPONENTS: Hybrid Transaxle, Electronic Transmission, Inverter, Generator(s), and Electronic Display Monitor.

The information above is for reference only. Refer to the service contract for complete details.